Description
COURSE OVERVIEW
Consumers demand high-quality goods and services at an affordable cost to them. Industries react to consumers’ demands for good returns on their investments. Industry players that fail to react appropriately to consumer sentiments are likely to fold up unless they enjoy an unparalleled monopoly over the goods and services they render. The cost of lack or loss of quality could be detrimental. Thus industries are always in search of means to maintain and or improve upon the quality of their goods and services to remain competitive.
The pharmaceutics supply chain comprises principally product selection and quantification, procurement, storage and distribution, customer service, and logistic information management system. A good pharmaceutical supply chain system has inbuilt quality in all the components mentioned above. This is important to ensure that the right products are selected, that order is placed for the needed quantity of products, that suppliers adhere to agreed product specifications including packaging labeling as indicated in the procurement documents, and that products are stored, transported, and distributed under controlled environment and that customers receive, the right products of the right quality at the right time and the right price. So the role of quality management cannot be overemphasized.
COURSE OBJECTIVE(S)
This course is to introduce students to:
- an overview of quality and understanding of quality concepts
- quality standards and frameworks governing pharmaceutical operations
- quality design and assurance
- implementation and improving quality of goods and services
LEARNING OUTCOMES
Upon the successful completion of this course, students should be able to:
- appreciate basic quality concepts and theories and their application to pharmaceutical supply chains
- explain quality standards and frameworks governing pharmaceutical operations
- design and assure process, product, and service quality
- apply quality tools and systems to continuously improve the process, product, and service quality
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