Supply Chain Operations Management and Performance

Why Supply Chain Operations Management and Performance?

In today’s complex and interconnected supply chain operations environment, success is driven by a unique blend of skill sets that enables practitioners and professionals to develop and implement sustainable strategies that meet societal, economic, and environmental expectations and drive organizational performance.

This course will help procurement and supply chain management practitioners develop appropriate policies, structures, and mechanisms to boost efficiency in their organization’s supply chain operations. The focus of the workshop is to explore major emerging issues in supply chain operations and performance and other operations management strategies to help you succeed in your organization.

What will you learn?

This workshop aims to provide dynamic learning opportunities for procurement and supply chain practitioners to build your capacity to tackle emerging supply chain operations and performance issues. The workshop will apply the supply chain reference model (SCOR) to supply chain operation planning and performance measurement.

 Dates Location Venue
23 – 24 February 2023 Accra Online In-person: KAISWAM, Adjiringanor Online via Zoom


Your investment for the in-person two-day workshop is GH¢1,200.00 per person. This investment will cover your fees, training materials, a buffet lunch, two snack breaks each day, and a certificate of participation.

The cost to attend virtually via Zoom is GH¢600.00 per person. Training materials and a certificate of participation will be provided electronically. Discounts are available to organizations with multiple participants.

Register by February 20, 2023

Space is limited! Register today.


Please contact Evans Ankomah Junior  


The Centre for Applied Research and Innovation in Supply Chain – Africa (CARISCA) is a partnership between Kwame Nkrumah University of Science and Technology (KNUST) and Arizona State University (ASU) in the United States, with support from the United States Agency for International Development (USAID). Its mission is to provide best-in-class professional training and degree programs, advance research excellence and knowledge translation, and foster innovation in supply chain management in Ghana and beyond.  

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This two-day event will cover the following modules:

Day 1

Module 1: Supply Chain Operations: Planning and Sourcing

  •  Model of Supply Chain Operations
  •  Demand Forecasting and Planning (Plan)
  •  Inventory Management (Plan)
  •  Procurement (Source)
  •  Contract Management(Source)

Module 2: Supply Chain Operations: Making and Delivering

  • Product Design (Make)
  • Production Scheduling (Make)
  • Facility Management (Make)
  • Order Management (Deliver)
  • Delivery Scheduling (Deliver)
  • Return Processing (Deliver)
  • Working with operational forms

 Day 2

Module 3: Metrics for Measuring Supply Chain Performance

  • Operations Standard Practices
  • Customer Service Metrics
  • Internal Efficiency Metrics
  • Demand Flexibility Metrics
  • Product Development Metrics

1. I do not have a supply chain background. Can I sign up for this course?

No. This course is mainly for supply chain practitioners and professionals. However, we recommend you take up some of our supply chain courses for beginners on

2. Who are the target audience for this Course?

The target audience for this course are supply chain practitioners and professionals working for corporate entities as well as  governmental and non-governmental organizations including:
  • procurement and supply managers;
  • operation/production managers and officers;
  • tender committee chairs and members;
  • warehouse/store managers and supervisors;
  • transport and distribution managers;
  • supply chain lecturers, researchers and students;
  • suppliers and contractors; and
  • officers performing similar roles

3. What is the mode of payment for this course?

Payment for this course is quite simple. You can easily pay for this course with mobile money or credit card at the checkout page on the registration website.

Atoapem Frimpong Barimah, 

Regional Inventory, Logistics and Warehouse Governance Manager, Newmont Gold Corporation

Atoapem Frimpong Barimah is a chartered procurement and supply chain professional with a background in forensic audit, business process and continuous improvement. He has over 15 years of experience in procurement and supply chain in the heavy equipment, fast-moving consumer goods, consulting and mining sectors. Currently, Mr. Atoapem Frimpong Barimah is the Regional Inventory, Logistics & warehouse governance Manager of Newmont Gold Corporation. Before joining Newmont Gold Ghana, he held management positions at Mantrac Ghana limited, British American Tobacco Ghana, and Ernst and Young Ghana. He holds a BSc in Procurement and Supply Chain Management and an MSc in Logistics and Supply Chain Management from KNUST. He also holds a Post Chartered Diploma in Forensic Audit from the Institute of Chartered Accountants Ghana and a Continuous Improvement Certificate with distinction from INSEAD, France.

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