Description
COURSE OVERVIEW
This course introduces students to the management of pharmaceutical Operations and also provide professionals in the pharmaceutical industry with knowledge that promote the use of best practices and operational excellence within pharmaceutical operations management. The term “pharmaceutical operations” encloses a great variety of different activities, covering different aspects of the production and distribution of medicinal products. From the supply and qualification of raw materials to production processes, from quality control to logistics and distribution, according to modern business models the entire flow is coordinated by the industrial function usually identified as “operations management”, which monitors all the different manufacturing activities under a single umbrella.
Process Management is not a new phenomenon in microeconomics or corporate planning and controlling. As the market leader of enterprise application software, SAP possesses a long experience in methods and procedures of business process management. Related know how on industry and topic specific reference and best practice processes was more and more developed in recent years. Nowadays a holistic view on process management has become accepted cross industries. Business and IT organizations recognize that the cost reduction potential by usage of enterprise application software can only put into effect, if the complete software configuration flexibility to support business processes will be used. Whenever possible and appropriate, standardized processes shall be selected. Business critical processes providing competitive advantage however, must not lose their differentiating characteristics by usage of standard software packages.
One important factor for this necessary holistic view on processes is to incorporate a unique process management approach on enterprise level. Thus a framework or governance structure will be set. There are global, regional and local responsibilities defined, modeling and documentation tools established as well as process design and roll-out procedures clearly specified. business processes must be both globally oriented and in a position to meet the needs of every group that uses them, be employees, management, business partners, or customers. This balancing act, coupled with the complexity and changeability of the business world, requires, among other factors, ongoing consolidation, subdivision, and data provision across all locations and levels so that everyone can access the business information they need, when and where they need it.
COURSE OBJECTIVE(S)
The objective of this Operation Management course is to:
- Introduce students to operations management and optimization for a competitive advantage
- Provide students with understanding of organizational operational design and implementation
- Assist students to understand the business processes, procedures, and strategies for enhanced quality assurance
- Learn how to accurately measure the quality of products and services
- Equip students to with strategies for efficiently managing operations
- Understand the dynamics of supply chain management and the drivers for outsourcing and vertical integration
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